Privacy Policy

Privacy Policy for Tookuai Inc. - 

At Tookuai Inc. ("Tookuai," "we," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and payment details, when you create an account, make bookings, or use our services. This information is necessary to provide you with a seamless mobility experience.

1.2 Usage Information: To improve our services, we may collect non-personal information about how you interact with our website and application, including device information, IP address, browser type, and usage patterns. This data helps us analyze and enhance user experience.

1.3 Location Information: To provide accurate mobility services, we may collect and process information about your location, including GPS data. This enables us to match you with available transportation options and optimize routing.

How We Use Collected Information:

2.1 Service Provision: We use the information we collect to provide and improve our mobility services, including managing bookings, processing payments, and communicating with you regarding your account and requested rides.

2.2 Personalization: We may use your information to personalize your experience with Tookuai. This includes tailoring recommendations, promotions, and offers based on your preferences, location, and usage history.

2.3 Communication: We may use your contact information to send you important updates, service notifications, marketing materials, and other relevant communications related to your use of Tookuai. You have the option to unsubscribe from these communications at any time.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes. We may also exercise our legal rights or defend against legal claims.

Information Sharing and Disclosure:

3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers have access to your personal information solely for the purpose of performing specific tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Consent: We will not share your personal information with third parties for marketing purposes without obtaining your explicit consent.

3.3 Aggregated Data: We may anonymize and aggregate collected data to analyze usage patterns, conduct research, and improve our services. Aggregated data does not identify any individual personally.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information when it is no longer needed.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to protect your information.

Children's Privacy:

Tookuai's services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete it.

Third-Party Links:

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

Updates to this Privacy Policy:

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will post any updates on our platform and notify you of significant changes via email or other communication methods.

Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at [email address]. We are committed to addressing any inquiries and resolving any issues promptly.

By using Tookuai's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.